FOGO RETURN POLICY
You have 14 days to Return any items purchased on FOGO. Returned items must have tags still on and have no visible signs of wear or use. You will need to provide the FOGO invoice (found in your order history) at time of return.
Returns made instore will be subject to the stores refund policies, which vary by retailer (see retailer return policy)
FOGO does not issue refunds for product. FOGO does issue credits in your FOGO wallet. If you are unable to return to the store you can ship the items you do not want back to FOGO for free. FOGO does not accept any returns from stores that are not active on our site. If you made a purchase on our site and the store is no longer active, you will be directed to make the return at the store.
FOGO will issue credits in your wallet for the purchased amount in 5-7 days after receipt of your return. These credits can be found in your wallet under payments in your profile. You can choose to apply these credits towards a future order.
How to Mail in returns:
· Email Returns@fogo.love 14 days after purchase to initiate return. Email should include items you would like to return.
· FOGO will provide you with a shipping label and detailed instructions.
We do not issue returns or credits for delivery fees.
Instore return policies
Return Policy: Shipping policy – Dbabycuzco
We have a 14-day return policy, which
means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Fit & Fashion:
Returned items must meet these requirements:
- Returned within 14 business days of receipt of receiving your order.
- In original packaging, unworn condition, free of make-up stains and free of odor.
Non-returnable items include (refunds/exchanges/store credit not accepted): Formal gowns, sale items, accessories, and undergarments including lingerie, swimwear and bodysuits.
Green & Serene:
THREAD + THEORY:
Return Policy: Refund policy – Thread and Theory (shopthreadntheory.com)
Thread + Theory ONLY OFFERS EXCHANGES FOR RETURNS. We do not refund back to your original method of payment. Please feel free to contact us directly regarding sizes or styling as we are more than happy to assist you with any questions.
Items can be exchanged within 14 days from the date your items are delivered or picked up in store. Items must be in *original condition with tags within 14 days to receive an exchange or store credit. Exchanges are limited to one per transaction and any purchases made with a store credit will be FINAL SALE. DISCOUNTED/ SALE ITEMS ARE FINAL SALE.
Thread + Theory does not offer price adjustments, meaning if you purchase items before a storewide promotion begins, we will not adjust the original price or cancel your order in order to allow a new order to be placed with the current promotion.
FINAL SALE on all sale items, bodysuits, accessories, swim, shoes, candles, and intimates.
*Original condition: Items that have NOT been worn, altered, or washed with all original tags attached.
Return Policy Abuse: We reserve the right to no longer accept returns from those who have hit a maximum of 10 returns or $1,000 within a 12 month period.
Return Policy: FAQs – Lucy James, LLC
Full refund will be issued upon receipt of item(s) returned. Item(s) must be unused and in their original condition with original tags/packaging intact, and must be post marked for return within seven (7) calendar days of delivery date indicated by tracking.
Please try your items on right away. We are a small shop and stock limited release collections that change seasonally. We simply cannot accept returns that are no longer relevant to our current collections. Thank you so much for your cooperation!
U Rock Couture:
Return Policy: Delivery & returns – URock Couture
We accept returns for up to 14 days after
receipt of your purchase.
Return items must be sent back in their original packaging, with store tags attached.
Sorry, but we cannot take back personal items such as underwear, make-up and body jewelry.
We will not be able to accept returns on swimwear purchases.
When returning footwear, shoes must be placed in the manufacturer’s shoebox, then inside of a separate shipping box.
Do not write on the manufacturer’s shoebox, tape it closed, or use it as a shipping box.